the human referral effect

Today, I put on my über hip (but less than hipster) tortoise shell glasses with the confidence of someone who needs corrective lenses and wears them with style. Just to be clear, I think glasses for fashion only is silly and a waste of money. If you do have to purchase glasses, then making it a fashion statement is a bonus. But why am I talking about fashion, which is so clearly out of my realm of expertise?

Because I bought my glasses online at Zenni Optical – which was WAY cooler than Factory Eyeglass Outlet, where my parents would take us to get glasses when we were growing up. Here’s the cold, hard fact: glasses are crazy expensive! You could pay up to $400 for glasses and that was $350 above my parents’ price range. You might assume I’ve really moved up in the world and am able to buy a $400 status symbol, but I haven’t. Actually, $400 glasses are about $375 above my price range and I’m now very thankful for those extra dollars my parents were able to spend on “any pair with the yellow sticker, sweetie.”

I heard about Zenni Optical from my friend Tina who heard about it from my sister, who googled cheap eyeglasses and then told everyone about her experience. It seems fake at first – almost like a really horrible practical joke because the price for a pair of sweet, hip lenses from their website is as low as $6.95. I know, I didn’t believe it either.

But then they arrived in the mail and you couldn’t pay me to NOT advertise for them. People would say, “Oh, your glasses are so cool!” and I’d always touch the corner, real studious like, and say with a shrug, “Oh, these? $12.00.”

No one believes me at first, but eventually I get them to write down the website and promise to look it up for themselves. At $12, you can afford to buy 2 or 3 pairs just in case one breaks. And, if you lose a pair, you just skip going to the theatre and you’ve evened things up for your wallet!

Zenni has since really snazzed up their website and have a feature where you can virtually try on glasses to see how they look on your face.

Wow.

I haven’t ordered a pair in several years, but I still get excited at the idea of someone else getting a good product for a good price.

And why all this about my glasses?

Because I read this article about the human referral effect in Forbes magazine that highlights another eyeglass outfitter who is committed to giving quality for a fair price. The author of the article, Alexander Taub (Iowa native, btw) talks about his Warby Parker purchase and the chain reaction of referrals that followed.

Bottom line: we like to point people in the direction of something wonderful… and not just the possibility of something wonderful, but the guarantee of something wonderful.

I love this idea.
I love that humanity is a fan of guaranteed wonderful things and that we want other people to have guaranteed wonderful things too.
I love that the human referral effect happens and that it happens so often and that Forbes magazine is taking notice.

What I wonder is if eyeglasses are the only thing we should be sending down this highly effective human pipeline. I wonder if this human referral effect is being extremely under utilized.

I wonder what would be the best thing for humans to refer to one another?

let LOVE fly like cRaZy

couches and cardigans

I stood there staring at the beaded bristles for probably five minutes.
I don’t think I’ve ever purchased a brush in my life and I hope I don’t have to return to the hairbrush aisle for a long time. But, as I was standing there, in the middle of my rare grocery run, I realized the weight of receiving.

Since returning from Honduras in June, I’ve tried to stay out of the giant aisles of excess in supermarkets. It was a mixture of solidarity with a country I loved and a complete necessity to spend nothing (unemployed for 6 months) that kept me a safe distance from materialism… or so I thought.

The real reason I rarely ventured inside Walmart or Target (or stores in general) might explain why I got a bit emotional when I shrugged into my sister’s rust colored cardigan today after work.

I’ve done a lot of receiving since June.

I’ve crashed on couches and crawled under comforters and cozied up in cardigans that are not mine. I’ve talked a lot about the a la orden philosophy – how God asks us to make every bit of our gifts, talents, and treasures available to Him in our service to others. What I haven’t really talked about is how many times I’ve been the recipient. For six months, I lived under my parents’ roof once again, but this time as an adult. I ate their food, used their washer/dryer, drove their cars, and kept on receiving. Never did I see a tally or hear what I owed, but I kept on receiving. I made almost every Christmas gift with my grandparents, using wood and tools and raiding the refrigerator. The conversations were even more delicious than the meals; and I kept on receiving.

Every day I look down at my outfits and realize how much I’ve received. Boots from my mom, sweater from my sister, coat and jeans from my dad… every day I wear blessings. Every day I receive.

Last week, right when I realized scruffy skater shoes from high school may not be “work appropriate,” my co-worker plopped a paper bag at my feet.
“See if you can find anything in there you like,” she said.
(wide eyes)
I couldn’t have picked a more work-appropriate pair of clogs if I tried. That afternoon, I wore a new striped sweater home from work and ran in a fancy Nike running shirt before going to my second job.

And I keep on receiving.

Generosity has a fine aroma in the house where I now live. From dinner conversations to the open cupboard, it’s hard to spit out thanks as fast as the gifts pile up. So many times, I don’t know how to say it – don’t know how to speak my thanksgiving for all the blessings I wear around. From the bed to the thick comforters, the sack lunches to the family meals, the seat in a familiar row at church to the books on loan…

and I keep on receiving

Truly, too much.

Last night, I got back from work and my brother had pizza ready to go into the oven. Later, my sister walked in the door with several things on hangers.
“I brought these for you. I thought you might need something new in the rotation.”

and I keep on receiving

Truly, too much.

I put on the beautiful, rust-colored cardigan today and almost wept. God is so good to care for us so completely… even down to couches and cardigans.

oh that I would
let LOVE fly like cRaZy

my Saturday sountrack: Josh Garrels, Love & War & the Sea In Between (download for free)

who am i kidding?

I can talk a big talk, jump a big joy, and sing a strong song… but, today I’m humbled because my sin still tangles me.

I’m frustrated… and that hour workout did nothing to chase it away. No surprises there.

Songs that got me through today:
Sara Grovesnew album – seriously, do yourself a favor and chime in with the ladies of this prison to sing the songs of Christmas. It’s a privilege, to be sure. You can download the album for free on her website!
Brooke Fraser‘s song Flags breaks my heart because it forces me to dig deeper and cling to God’s promises. I’ve got to believe this today.

“You who mourn will be comforted
You who hunger will hunger no more
All the last shall be first
Of this I am sure

You who weep now will laugh again
All you lonely be lonely no more
Yes, the last will be first
Of this I’m sure

Sia‘s song “I’m in here” is easily a song to get depressed to. But more than that, I am sad because she is singing a clamoring anthem of so many who are crying out and desperate, but hear no response.
Lovelite is part of an amazing network of musicians called Come and Live. These guys are about glorifying God with music and making it available to us … for free. If you passed by me at a stoplight today, you probably heard me belting this Lovelite song, “There You Are” because I needed to be reminded that whenever I am faithless He remains the same.

“And if ever I am faithless
I can’t escape Your greatness
From the brightest of places
To the infinite spaces
There You are, there You are”

Sometimes you just need some instruments in your life. For me, right now, that’s Jeremy Larson‘s circadian cues (a sneak peek at his new album) and a song by Victoire called, “A Song for Mick Kelly.” I don’t know much about the latter band, just like this song (download it free here).

Lastly, I just downloaded (because of my “friend of the blog” status at Tim Challies) this Sovereign Grace album called “Sons and Daughters.” That got some airplay today and I’m glad it did.

Now, I’m going to be honest. If I take the advice I shell out every single day, then I am going to go digging. I’m going to grab my shovel and dig until I find the deepest promises. Then I am going to anchor myself and brace for the storm. That’s what I’m going to do, because who am I kidding? I’m pretty rotten and sinful and I need a Savior as much as my students do!

movement madness

A little while back, I mused my frustrations in this blogpost about the fashion of movements these days.

I rambled on about the ultra distracted, rarely committed, highly energized generation we seem to have become. Our obsession with trends, revolution, and being a part of something “bigger than ourselves” with buzzwords like “countercultural” is a thin veneer. Sometimes, the “make a difference” slogans and painted posters in picket lines advertise self-promotion instead of a cause. We are deathly afraid our lives won’t matter, so we join the loudest crowd, learn their clever chants, and march in their lines, hoping our existence will amount to something.

It scares me to think about what will happen when the fad passes… when it is less trendy to identify with the broken and hurting in our world…

When we realize the $80 shoes aren’t that cute and we’ll never meet those barefoot kids. When we realize how awkward it is to wear a shirt that has the words “sex” and “trafficking” in bold letters.
When we realize the chants we are shouting actually require us to buy less, have less, and give more.
What happens then?

I’m not always this cynical, but I want to ask these questions of myself and our generation because I am concerned. I’m not worried. I believe the Creator of the universe has a plan to restore all of creation and that plan cannot fail.

I am concerned because we are given a very clear, very serious command to respond (not just with angry outbursts and clever marketing) in a very human way to the needs we see in this world (Isaiah 58).

I hope we can understand that at the end of the day, after all the cause-claiming blogs have been written and all the cause-supporting merchandise has been sent, that caring for the broken, the hurting, and the needy in this world is first and foremost a human responsibility. We can give up on t-shirts and recycled bags or move on to the next fad, but let us not lose sight of what is most important…

If the roots of our motivation reach deeper than trends to the rich soil of God’s heart, we will see that responding to the needs of the broken is not a cause…

it’s a lifestyle.

Just so you know I can be optimistic, too, here are some links that I think encourage the right kind of movement:
Love in Stereo
Nomi Network
Dalit Freedom Network
Gospel for Asia
International Justice Mission
Strategic World Impact

Monday Madness

WEEKEND fun

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Monday LINKAGE

Enjoy this list of wonderful things (arts, crafts, music, and generally things that have inspired in the past couple days).

  1. Sleeping at Last new music
  2. Slothpop new music
  3. beautiful mess blog
  4. inkismyfavorite blog
  5. Oh Joy blog
  6. Friends of the Challies blog
  7. this sermon by John Piper
  8. paper lanterns
  9. recycled fabrics
  10. Dr. Seahorse new cd you can download for FREE

Yes, folks. My post today is mostly pointing to inspiration instead of giving any, but there are more important matters… like planning for this weekend’s SLEEPOUT event to raise money for the Micah Project and cleaning up after a crazy weekend…. and enjoying many uninterrupted cups of coffee, accompanied by Miike Snow, Joy Williams, and Brooke Fraser.

I guess my stories about changing a car battery, learning to jerk in my living room, and making sushi at 4 am will have to wait for another day very soon!